A little care, beautifully given
Make their day.
A massage, a little movement, a fresh glow—or the freedom to choose.
Give a whole experience or contribute toward one. Choose the value, recipient, message, and delivery date securely through Square.
Already have a gift? Plan your visit.
Secure online purchase
Square handles the gift from checkout to delivery.
Choose a preset or custom dollar amount, add the recipient and a personal message, then send it by text or email—instantly or on a future date.
Square collects payment, activates the eGift Card, delivers it, and keeps track of its remaining balance. The recipient can then schedule with Natalie and use the gift toward an eligible service.
You’ll continue to Healing Touch by Natalie’s secure Square checkout. The website does not save a separate gift request.
Text Natalie to arrange payment and delivery directly. The gift is not active until Natalie confirms payment and issues it.
Give with confidence.
Paid gift value never expires. No inactivity fees. Service gifts carry the dollar amount purchased; appointments are booked separately.
Gift card policy
What your gift covers
Choose credit equal to a listed massage, stretch, pregnancy massage, The Works session, spray tan, or package—or choose $1–$500. Every gift is dollar credit with Healing Touch by Natalie, including Golden Touch tanning. A service name is a suggestion, not a reservation or a guarantee of future service prices. The recipient may choose another eligible service and pay any difference.
Validity & balances
Paid gift value does not expire and has no inactivity or maintenance fees. Use part now and keep the remainder for another visit. Current service prices apply when redeemed. Add-ons, agreed travel costs, applicable tax, optional gratuities, and any disclosed credit-card surcharge are not included in the suggested service amount or added to the gift value.
Packages & memberships
A gift suggesting a package remains gift credit until the recipient purchases that package. The package’s three-month use window starts when it is purchased with the gift, not when the gift was sent. Gifts cannot fund recurring membership charges or buy other gift cards.
Delivery & security
A gift becomes usable only after successful payment and activation. Check the recipient’s email before purchase and keep the receipt. Treat the gift code like cash. Contact Natalie promptly about a lost or misdirected gift; remaining value can be replaced when ownership and the balance can be verified. Already-used value cannot be replaced.
Refunds
Gift purchases are final and cannot be exchanged for cash except as required by law. If a payment is duplicated or made in error, contact Natalie with the receipt before using the gift. If Natalie permanently cannot provide services, contact her to arrange a refund of verified unused paid value. A refund returns to the original payment method and reduces the gift balance by the refunded amount.
Appointments
The recipient accepts the appointment policy when booking. Buying a gift does not authorize charges to the buyer’s payment card for the recipient’s appointments. A missed appointment does not cancel the whole gift: any agreed fee is limited to the appointment policy and is applied only once, with the recipient’s authorization.
Appointment & cancellation policy
Booking & payment
Massage and stretching appointments are reserved through Square after the customer chooses a service and receives a booking confirmation. Square requires a card on file, charges $0 at booking, and leaves the advertised service balance due at the appointment. Spray tanning, package, and gift arrangements are confirmed directly with Natalie. A credit-card surcharge of up to 3% may apply. Natalie discloses it before payment and it appears on the receipt. It does not apply to cash, debit cards, or prepaid cards. Never send card details by text, email, or a website form.
Cancel or reschedule
Call or text 916-997-5960 at least 48 hours before your confirmed appointment to cancel or reschedule without a fee. Less than 48 hours’ notice costs 50% of the agreed base session price. Same-day cancellation, a no-show, or arrival 20 minutes or more late costs 100% instead. Same-day means the appointment’s calendar date in Central time. Fees are not added together; only the highest applicable fee applies. Add-ons, gratuity, and travel are excluded from these fees. Pending requests can be canceled without charge.
Prepaid visits & gifts
For a package or membership, fees use the amount actually paid per session, not the full regular price. A cancellation with less than 48 hours’ notice, before the appointment day, uses half that session’s paid value; same-day cancellation, a no-show, or arrival 20 minutes or more late uses one session. Natalie records either a prepaid deduction or a payment charge, never both for the same fee. A gift is charged only for an authorized fee, never its entire balance simply because a visit was missed.
Arrival & emergencies
Arrive at least five minutes early. Allow extra time to find the location, complete the available paper intake form, or discuss several concerns. If you are late, your session may end at its original time at the agreed price. Call or text if delayed. Illness, unsafe weather, or emergencies may qualify for a fee waiver at Natalie’s discretion; please contact her as soon as possible rather than attending while ill.
If Natalie cancels
No cancellation fee applies. Choose to reschedule or receive a refund of the prepaid amount for that visit. Package and membership credit is restored, with an extension if needed. Payments made with a gift return to that gift’s balance.
Comfort & service suitability
Massage and stretching support wellness and do not replace medical care. Discuss pregnancy, injuries, sensitivities, and any needed clearance through Natalie’s intake process. You can ask to adjust or stop a session. Professional boundaries and appropriate draping apply. A parent or legal guardian must provide written consent for minors and confirm attendance requirements with Natalie.
Studio visits & mobile tanning
Massage and assisted stretching take place inside the Sowilo building in Sapulpa. Spray tanning is offered in the studio or mobile within 20 miles of Sapulpa. For mobile tanning, agree on access, a suitable space, location, and any travel cost before booking. Follow Natalie’s preparation, rinse-time, and aftercare guidance. No automatic repeat service or extra charge is authorized by these policies.
Refunds & non-refundable purchases
Gift cards
Gift purchases are final and cannot be exchanged for cash except as required by law. If a payment is duplicated or made in error, contact Natalie with the receipt before using the gift. If Natalie permanently cannot provide services, contact her to arrange a refund of verified unused paid value. A refund returns to the original payment method and reduces the gift balance by the refunded amount.
Appointments & completed services
Cancel an individually prepaid visit at least 48 hours ahead and choose a refund or rescheduling. Package and membership visits return to their prepaid balance, subject to those purchase terms. Later cancellations and no-shows follow the appointment policy; any remaining individually prepaid amount is refundable. Completed services are generally non-refundable. Please contact Natalie promptly about a concern so she can discuss an appropriate remedy. This does not limit refunds required by law.
Errors & provider cancellations
Verified duplicate or incorrect charges will be corrected. If Natalie cancels a visit, choose rescheduling or a refund of that visit’s paid value. If she permanently cannot provide a prepaid service, verified unused paid value is refundable. No cancellation fee applies when Natalie cancels.
How to request a refund
Call or text 916-997-5960 or email natshealingtouch@gmail.com with your name and receipt or request reference. Do not send payment-card details. Approved refunds return to the original payment method; gift-funded amounts return to the gift balance. Split payments are refunded to their respective sources. Refunded value is removed from the associated credit once. Bank processing times vary; Natalie will confirm the amount and provide a refund receipt after processing.